FAQs
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How do I place an Order?
Choose the product(s) you would like to order by selecting the correct size and clicking ‘Add to Cart’. When you have finished adding items to your bag, proceed to the checkout and use one of the relevant checkout options.
Returning Customers: Log into your account using your email address and password. New Customers: Register yourself by entering your email address and a password of your choice. Simply follow the instructions to complete your secure online payment. If you are experiencing problems while trying to place an order with us then please contact us via our Facebook Messenger facility or email us at online@haseebclothing.com, we will be happy to offer assistance.
Why do I need to register to shop?
We advise that registering with us is beneficial, not only will you be able to take advantage of our special offers and discounts but you can also keep track of your order from confirmation to delivery. If you do not have an email address to register with us then please call the customer service team on 0334-0302599 for assistance.
How long will my order take to arrive?
How long will my order take to arrive?
We ship orders on Mondays – Saturdays, during office hours only (9am to 6pm), and we don’t operate on public holidays. It usually takes 3-4 days to deliver nationwide. If your order has taken more than 4 days to deliver, please email us at online@haseebclothing.com
Can I cancel my order?
When orders are placed on our website and paid by credit card, they are processed and dispatched very quickly. Unfortunately once the order has been confirmed we are unable to amend or cancel this and it will be sent out to you. You can exchange the shirt by sending it to us and select a new one from our website
I have received an incorrect item in my order, what do I do?
If you receive the wrong item then send it back to us at the time of delivery.
We will send you the correct item assuming we still have the product and size in stock, otherwise refund you the amount.
There is an item missing from my order.
If an item is missing then email us at online@haseebclothing.com or call the customer service team on 0334-0302599. We will then investigate which may take us a few days and resolve the issue.
How can I find items I want on the website?
Simply click on a category at the top of the screen, then choose a sub-category and browse the collection. Alternatively, use the ‘search’ link on the website and type in the product code or a description of the item you are looking for.
Where can I see the size chart?
You can view he Size Chart here
How can I exchange my order required?
You can return the sort by sending it back to us in it’s original packing intact and select a new shirt from our website